Harold Emery
haroldworkpage@gmail.com
404-914-6746
SUMMARY
My approach OF UX Design revolves around a blend of empathetic research, strategic thinking, and a deep-rooted commitment to user advocacy. I thrive in the intersection of aesthetics and functionality, where empathy and creativity converge to shape meaningful experiences that resonate with audiences. I have worked independently with different companies to strengthen their relationship with users.
WORK EXPERIENCE
UX Designer Sr.
Defiant Agency (Alondra’s, Defiant, others) Collaborated closely with product teams to conceptualize and design high-fidelity screens and prototypes, ensuring alignment with project objectives and user needs. Conducted comprehensive user research and facilitated beta testing to gather valuable insights and provide actionable feedback for iterative refinement and completion to customers specs.
UX Content Manager
Mapp Distributors
As a UX Content Manager, I crafted and managed the written and visual content within digital products or services to ensure a cohesive and user-friendly experience. My key responsibilities included content creation and optimization. Additionally, I collaborated with cross-functional teams, including designers, developers, product managers, and marketers, to ensure that the content aligned with the overall user experience and business objectives.
Technical Sales Coordinator
Optical Cable Corporation OCC
Collaborated closely with the Regional Sales Manager and Business Development Manager to optimize the end-to-end process of quoting, ordering, and delivering optical cables and related products to customers. Spearheaded initiatives that streamlined operations, significantly enhancing delivery efficiency and fulfillment timelines. Furthermore, provided invaluable technical insights on specific products, contributing to more accurate sales forecasts and meticulous timetabling, ultimately driving informed decision-making in the sales pipeline
UX Researcher
CH Global, Inc.
As a UX researcher, I employed a range of methodologies to gather insights. This included contextual inquiry/observation, usability testing, diary studies, and card sorting. For quantitative research, I utilized A/B testing and surveys. To facilitate my research process, I used tools such as Lookback, UserZoom, and SurveyMonkey, along with communication platforms like Slack
EDUCATION
Clark Atlanta University
Graduation Date
May 1994
Major:
Mass Media
Minor:
Marketing
SKILLS
Adobe Creative Suite
Google: Analytics/Advanced Analytics/ Analytics 360
Certified
Adobe Creative Suite
Coursera UX Design Certification
Figma
Adobe XD
HTML/CSS (web design)